Question 1

What excursions do you offer from Marrakech?

Accepted Answer

We offer over 30 excursions from Marrakech: Agafay desert, Ourika valley, Essaouira, Ouzoud waterfalls, Ouarzazate, Merzouga, quad biking, buggy, camel rides, private transfers, and accommodation stays. All excursions include pickup from your accommodation.

Question 2

What is the difference between a private and group excursion?

Accepted Answer

A private excursion is exclusively for your group with a dedicated vehicle and guide — flexible schedule, your own pace. A group excursion shares transport with other travelers at a lower price. We offer both options for most of our excursions.

Question 3

Is hotel pickup included?

Accepted Answer

Yes, round-trip transfer from your accommodation in Marrakech is included in all our excursions. Please provide your hotel or riad name and address when booking.

Question 4

How do I book an excursion?

Accepted Answer

Book directly on our website through each excursion's booking form. You can also contact us via WhatsApp at +212 6 88 58 80 22. We confirm your booking within 24 hours with all pickup details.

Question 5

What is your cancellation policy?

Accepted Answer

Free cancellation up to 24 hours before departure for most excursions. Some long-distance excursions (Merzouga, multi-day tours) have a different policy detailed on the product page. In case of extreme weather conditions, we offer a free rebooking.

Question 6

Do I need to pay in advance?

Accepted Answer

No, payment is made on the day of the excursion in cash (dirhams or euros) or by credit card. No online prepayment is required to confirm your booking.

Question 7

What is the best time to visit Marrakech?

Accepted Answer

The best periods are spring (March-May) and autumn (September-November) with pleasant temperatures between 20-28°C. Summer (June-August) is very hot with temperatures exceeding 40°C. Winter is mild in the city but mountain excursions can be cool.

Question 8

What languages do your guides speak?

Accepted Answer

Our guides speak French, English, and Arabic fluently. Some guides also speak Spanish and German. Please specify your preferred language when booking.

Question 9

What budget should I plan for an excursion?

Accepted Answer

Prices vary by excursion type: activities (quad, buggy) from €35/person, day excursions (Essaouira, Ourika, Ouzoud) between €25-€60/person, long-distance excursions (Merzouga, Ouarzazate) between €80-€200/person. Private excursions are approximately 30% more expensive than group excursions.

Question 10

Do you offer airport transfers?

Accepted Answer

Yes, we provide transfers between Marrakech Menara Airport and your accommodation, in both directions. Available in a private sedan or van depending on group size. Book in advance to guarantee availability at your desired time.

Question 11

Can I arrange a multi-day tour?

Accepted Answer

Yes, we offer tailor-made tours from 2 to 10 days in Morocco. Contact us via the "Custom Trip" form or via WhatsApp to get a personalized itinerary and quote based on your dates and interests.

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