Terms and Conditions

Itinerance Plus

www.itineranceplus.ma

sales@itineranceplus.ma

contact@itineranceplus.ma

+212 688 588 022

Any request submitted through the website is a booking request and not an automatic confirmation. A booking only becomes effective after confirmation by our team, subject to availability, operational conditions, weather, safety, access, and the terms communicated to the client.

Prices, durations, inclusions, exclusions, and product information are provided for guidance and may change. In case of discrepancy, our team confirms the applicable conditions before final validation. Some experiences may depend on seasonality, participant count, or partner availability.

Unless otherwise stated, no immediate payment is required at the time of the website request. Where a deposit, prepayment, or full payment is required, the conditions will be communicated before final confirmation. No final financial obligation may be imposed without prior clear information.

Unless a specific product rule applies, most day trips may generally be cancelled free of charge up to 24 hours before departure. Circuits, private services, premium experiences, or partner-led bookings may be subject to specific terms. No-shows, major delays, or very late requests may lead to charges or loss of the booking.

Itinerance Plus may act as organizer or intermediary depending on the service. We undertake to provide the validated service as described, subject to force majeure, operational constraints, weather, safety, road conditions, administrative decisions, or failure of a third-party provider. We are not liable for indirect damages, personal belongings, or external events beyond our reasonable control.

The client agrees to provide accurate information, remain reachable, respect timing, safety instructions, physical requirements for certain activities, and local rules. Any false declaration or unsafe behavior affecting the organization, staff, animals, or other travelers may justify refusal of service without refund where payment has already been made.

Some experiences may be delivered with drivers, guides, camps, restaurants, or operational partners selected by Itinerance Plus. We work to choose reliable partners, but some parts of the experience depend on their performance and operational constraints.

Website content, including texts, visuals, layout, branding, graphic assets, and commercial content, is protected. Any reproduction, distribution, or exploitation without prior written permission is prohibited.

These terms are governed by the law applicable in Morocco. In case of dispute, the parties will first seek an amicable solution. Failing that, the matter may be brought before the competent court.

For any booking issue, cancellation request, complaint, or legal inquiry, you may contact Itinerance Plus using the details below:

sales@itineranceplus.ma

contact@itineranceplus.ma

+212 688 588 022