www.itineranceplus.ma
Privacy Policy
This policy explains how Itinerance Plus collects, uses, protects, and stores personal data submitted through the website, especially in connection with booking requests, contact inquiries, and business follow-up.
Last updated: March 28, 2026
1. Data Controller
Itinerance Plus is the controller of the personal data processed through this website. For any privacy question, data request, or deletion request, you may contact us using the details below.
Itinerance Plus
www.itineranceplus.ma
sales@itineranceplus.ma
contact@itineranceplus.ma
+212 688 588 022
2. Data We Collect
- identity and contact details: name, email, phone number, callback preferences
- booking information: selected experience, date, number of travelers, hotel, special requests
- business data: inquiry source, preferred contact channel, follow-up notes, booking history
- technical data: general browsing information, UTM parameters, site statistics, and anti-spam security signals
3. Why We Use Your Data
- to respond to booking requests or quotations
- to organize the service, confirm logistics, and provide customer follow-up
- to send confirmations, reminders, WhatsApp messages, and booking-related emails
- to improve website quality, security, support, and commercial performance
4. Legal Basis
We process your data when necessary to handle your request, prepare or deliver a service, comply with legal obligations, or pursue our legitimate interests in operating and improving the business and securing the website.
5. Data Sharing
Your data is never sold. It may only be shared with service providers strictly necessary to run the website and deliver the service, such as hosting, transactional email, booking tools, operational partners, or team members involved in the requested experience.
6. Retention
Data is kept for as long as necessary to process the request, manage the business relationship, ensure operational follow-up, meet accounting or legal obligations, and preserve proof of exchanges when needed.
7. Your Rights
You may request access to, correction of, update of, or deletion of your personal data, and request limitation of some processing where applicable. To exercise your rights, write to sales@itineranceplus.ma or contact@itineranceplus.ma.
8. Cookies and Analytics
The website may use cookies or similar technologies to operate correctly, measure traffic, understand booking sources, and improve user experience. You can limit these technologies through your browser settings.
9. Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, alteration, or misuse. While no system can guarantee absolute security, we apply a high standard of care suited to our activity.
10. Contact
For any request related to this policy or your personal data:
sales@itineranceplus.ma
contact@itineranceplus.ma
+212 688 588 022